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Customer support
The agent answers on WhatsApp, Telegram, Instagram, your website and email. It knows your prices, services and policies, and hands tricky questions to a human.
Agentic automation for small and mid-sized businesses
AI agents that do the busywork, so your team can do the real work
We find the repetitive tasks in your business and hand them to AI agents. They reply to customers, process leads, prepare documents and build reports. Your people spend their time on what actually makes money.
- 2–4 weeksto your first live agent
- up to 70%of routine work taken off your team
- 24/7agents never take a day off
Sound familiar?
Leads slip through the cracks
A customer messages you at night, you reply in the morning. By then they've already bought from a competitor.
Your team is buried in routine
Sales reps copy data from spreadsheets into the CRM instead of selling. Accounting matches invoices by hand.
Hiring is expensive
The business grows, and every new hire means another salary, more training and one more person to manage.
Services
What our agents take off your plate
📥
Lead handling
Captures the request, asks follow-up questions, qualifies the lead and logs everything in your CRM. Your sales team gets a ready-to-close lead, not a "call me back".
📄
Documents
Invoices, contracts and proposals from your templates. The agent pulls the details from emails and the CRM and puts the document together.
📊
Reports and insights
A morning summary in Slack or your messenger: sales, new leads, things that need attention. No more exporting spreadsheets by hand.
🔗
Connecting your tools
We link your CRM, spreadsheets, email, messengers and accounting software. Data moves on its own to wherever it's needed.
🧠
Company knowledge assistant
An internal agent that answers your team's questions about policies, products and processes. New hires get up to speed faster.
How we work
From first call to a working agent
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1
Process audit
A free one-hour call. We look at where your business loses the most time and money.
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2
Plan and estimate
We show what to automate first, what it costs and when it pays for itself.
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3
Launch
We build the agent, connect it to your tools and test it on real tasks.
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4
Ongoing support
We monitor quality, improve the agent and add new tasks as you grow.
Use cases
What it looks like in practice
Online booking without a receptionist
The agent books clients through messengers and sends visit reminders.
−40% no-shows
Quotes in minutes
The agent builds a quote from the price list and current stock as soon as a customer asks.
from 2 hours to 5 minutes
24/7 student support
The agent answers questions about courses and access, and escalates complex cases to a curator.
80% of questions resolved without staff
Figures are typical for projects like these. We'll run the numbers for your business separately.
Pricing
Start small
Audit
Free
- 60-minute call
- Map of processes worth automating
- Timeline and ROI estimate
First agent
from $2,500
- One agent, done for you
- CRM and messenger integration
- One month of support
Agent team
Custom
- Several connected agents
- Automating a whole department
- Ongoing support and development
FAQ
Frequently asked questions
How is an AI agent different from a regular chatbot?
A chatbot follows pre-set buttons and scripts. An agent understands natural language, makes decisions within your rules and takes action: updates the CRM, creates a document, sends an email.
What if the agent makes a mistake?
We give every agent clear boundaries. Important actions are approved by a human. Every step is logged, so any situation can be reviewed.
Do we need to change our software?
No. The agent works with the tools you already use: HubSpot, Pipedrive, Salesforce, Google Sheets, QuickBooks, Slack, messengers and email.
Is our data safe?
The agent only gets access to the data it needs for its job. On request, we can host the solution on your own servers.
How soon will it pay off?
For typical projects, within 2–6 months. We'll show you an exact estimate during the free audit.
Tell us what eats up most of your team's time
We'll get back to you within one business day and suggest a time for a free audit.
Email mail@kurilov.cloud